Following feedback from Parents about Parentmail, we have decided to change to a new service as recommended by other local schools called School Gateway. Just like with Parentmail - you will be able to use this service to receive messages from school, book your children into the Thrive Breakfast Club, Enjoy After School Club and Activities Clubs, order dinners and pay for things like Trips and music lessons - but hopefully you will find it much more user friendly.
What you need to do now:
Please could you download this new app to your phone (it’s free) as it will help us improve communication with parents – and save the school money.
The set-up process is simple and will take no more than a couple of minutes:
1. Search for “School Gateway” in the Apple App Store/Google Play or on your phone go to www.schoolgateway.com/apple(Apple) or www.schoolgateway.com/android (Android)
2. Install the app and if you are asked then say yes to “Allow Push Notifications”
3. When you launch School Gateway for the first time, please select ‘New User’ and enter the email address and mobile telephone number you have registered with the school.
4. The system will send a PIN code to your phone; please enter this PIN code and the app will be activated for you.
Alternatively visit the website: www.schoolgateway.com and click on ‘New User’. You’ll receive a text message with a PIN number. Use this PIN to login to School Gateway.
Can’t activate your account? If you’re having trouble logging in, it may be because the school doesn’t have your current email and mobile phone number on record. Please call the school and we’ll update the details on our system.
We hope that you will find School Gateway to be a fast and easy way to communicate with school and pay for school items.
Thank you for your help.